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Is your business nbn™ ready? Take the quiz

Smarter Staff
Smarter Writer

This article has been written by the Smarter Business™ Staff Writers

Smarter Staff
Smarter Writer

This article has been written by the Smarter Business™ Staff Writers

Highlights
  • Once the nbn arrives in your area you will have 18 months to switch to an nbn network plan.
  • Your business can be switched to the nbn with little or no downtime.
  • Connecting to the nbn will create opportunities for businesses to embrace new technologies which could improve productivity.

Getting ready for the nbn™ network is simpler than you might think. Test your knowledge and learn more about what to expect with the Smarter Business national broadband network quiz.

The nbn network is creating new business opportunities in our increasingly interconnected world. With fast broadband, speedier downloads and uploads and a wide range of voice services, Australia’s new broadband network is changing the way we do business

woman working on laptop amongst clothes racks

Many are already enjoying the benefits of remote working, easier collaboration and access to new customers that the nbn network can deliver, while others are eager (some would say, champing at the bit) to discover the differences Australia’s biggest infrastructure project can bring.    

But did you know that, once the nbn network is available in your area, you have 18 months to switch to a new plan before your existing internet service is disconnected? That’s why it’s worth doing your research and being prepared so that you know exactly what to expect and what to do before the time comes.

  • My business doesn’t need to do anything to switch to the nbn network

    Answer: False

    You won’t be connected to the nbn network automatically. You need to contact your preferred phone or internet service provider to discuss your requirements and select the most appropriate plan for your business once the network is available in your area. Make sure any new product or service you buy from now on is compatible with the nbn network. This may save you spending more on replacements when connection time arrives.

    The rollout of nbn™ rollout is well underway. Check if your business already has access.

  • All Australian businesses will eventually need to switch to the nbn network to access broadband internet.

    Answer: True

    Eventually, all Australian businesses will have access to the nbn network – from remote locations and regional centres to urban sprawls. Older broadband services will be switched off in each area 18 months after the new nbn services become available. Therefore, businesses will need to switch across to the nbn network if they want to stay connected to broadband internet. The rollout of the national broadband network is well underway. Check if your business already has access. If the network hasn’t reached your area yet, you can register to receive an email when it becomes available at your address. .

  • Once the nbn network is available in my area my business will become a customer of nbn co ltd.

    Answer: False

    nbn co ltd. is a wholesaler and doesn’t provide services directly to end users. When you’re ready to connect, your first point of contact will be with a phone or internet service provider. Providers can offer a range of different plans and should take you through step-by-step instructions on how to connect to the new broadband network, depending on the type(s) of connection available in your area. .

  • My business will definitely need a new modem and/or router to connect to the nbn network.

    Answer: False

    If your business is to access the nbn network via a Fibre to the Node (FTTN) or Fibre to the Building (FTTB) connection, you’ll need a VDSL2-compatible modem. However, some existing ADSL2 modems are VDSL2 compatible, so check with your internet provider if you want to stick with your existing equipment. Otherwise, your provider should supply you with a compatible modem when you sign up to a plan. As for your router, if it supports Ethernet WAN or wireless networking for your phone and internet, then you’re well on your way to receiving fast broadband to your various devices. If unsure about any of your equipment, it’s worth checking with your equipment manufacturer or supplier about compatibility before you switch across to the nbn network.

  • My business will need to make a lot of space for bulky new equipment.

    Answer: True

    KWell, it depends. If your business will access the nbn network via a Fibre to the Premises (FTTP) connection, an nbn approved installer will need to install a utility box on the outside of your premises and a connection box inside your premises as the end point for the network’s fibre-optic cable. Similarly, if you are responsible for the whole building and access will be through a Fibre to the Building (FTTB) connection, you’ll also need to consider a good location for the utility box. (Note: the utility box or connection box can’t be installed in a wet area such as a laundry or bathroom.) If your business is in a remote area, you may find access to the new broadband network is provided through a Fixed Wireless or Sky Muster™ satellite connection, requiring a connection box and an antenna or dish to be installed in a suitable position. Remember that the utility box and/or antenna or dish is a permanent fixture, so you need to find a spot that will suit the design and construction of your business premises, the equipment you want to connect to it and, importantly, the need for a power point. The utility box enclosure and, in some cases, a battery backup power supply, will need to be screwed to a wall. (If the power fails, the battery will keep your connection up and running for around five hours.) On installation day, your installer will drill a small hole through your wall and feed the fibre-optic cable from the outside into the nbn connection box. However, not all connections will need equipment installed. For instance, a Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) connection relies upon the existing copper infrastructure used by your current internet and phone services to connect the new network to your premises. You’ll learn which type of connection is available to you and which equipment may need to be installed closer to the time.

  • I need to update all of my business technology to be compatible with the nbn network.

    Answer: False

    Many devices will continue to work with the nbn network but you should check with your service provider if your existing communications equipment – including your modem and phone(s) – is compatible. For example, you may need to order a specific type of phone service on the nbn network. Not all phone services use the dedicated UNI-V ports on the back of the nbn connection boxes. Other equipment that operates via a landline may also need to be checked, such as EFTPOS machines, fax machines, health claim machines or fire indicator panels. Security alarms and other alarms that rely on a copper phone line are also commonly overlooked, which can be frustrating to discover and have to replace when organising a switch to the nbn network. Check your system in advance so that, if you do need to change, you’ll have plenty of time to research and choose a new security system or provider before your existing network is switched off. If you do need a wireless alarm monitoring service, Telstra’s Business Protect works over the Telstra Mobile Network and is specifically designed for the new nbn network. .

  • My phone and internet will be automatically disconnected once the nbn network arrives in my area.

    Answer: False

    The disconnection of the existing network will not happen immediately after construction of the nbn network begins in your area. You should be notified that you have access to the nbn network 18 months before the scheduled disconnection date (and periodically after that), giving you plenty of time to research plans and providers. However, it’s a good idea to prepare early so you can switch to the nbn network well before your disconnection date to allow time for your order to be processed, and for any installation tasks to be completed if applicable. Processing times can snowball into weeks and months when a lot of homes and businesses begin to switch over ahead of the disconnection date. Also, switching to an nbn plan will not necessarily cancel your previous broadband and phone services – particularly if you’re switching providers as well. When the time comes, remember to call your existing provider’s billing/accounts department to ensure your old services are cancelled.

  • My business is in a regional area, so I will need to have a satellite dish installed.

    Answer: False

    A satellite connection to the nbn network means internet is transmitted via the nbn Sky Muster satellite – operated by nbn co Ltd – to a satellite dish fitted on the roof of your business. This is intended for users in remote locations and should affect only about three per cent of the population, with Fixed Wireless servicing another five per cent.

  • I will have to shut down my business while the connection is installed.

    Answer: False

    Typically, your business can be switched to the nbn network with minimal downtime. Most installations take between two to four hours. Usually, you can continue to use your existing services until your new equipment is installed and your new service is activated. Of course, this depends on the type of connection. When your service provider organises your appointment with an nbn approved installer, ask for an estimate of how much time it’s likely to take. .

  • I will have to shut down my business while the connection is installed.

    Answer: False

    Typically your business can be upgraded to nbn™ with minimal downtime. Most installations take between two to four hours. Usually you can continue to use your existing services until your new nbn™ equipment has been installed and your new upgraded service has been activated. Much depends on the type of nbn™ service being connected. When your service provider organises your appointment with an nbn™ installer, ask for an estimate of how much time it’s likely to take.

  • I will need to train my employees to operate a new set of technology and equipment.

    Answer: False

    As far as connecting to the nbn network is concerned, there’s no new technology to learn. However, the capacity to bring in new customers and embrace new ways of collaborating and operating your business, as well as new ways of working, may call for new technology to help speed you to greater efficiencies and productivity, even into new markets. The choice of new equipment is entirely yours but you can talk to your broadband service provider about some of the exciting options..

  • The nbn will make doing business easier.

    Answer: True

    Sure will. For businesses, the new broadband network means being able to access a great range of voice services as well as HD videoconferencing, smart call management, fast downloads, rapid uploads, remote working, state-of-the-art security systems, media streaming and cloud computing – all helping to improve productivity and efficiency, including reduced travel costs. It will also be easier for your business to find customers in an increasingly connected global marketplace, and vice versa.

Conclusion

With fast broadband, speedy downloads and uploads, and a wide range of voice services, the national broadband network is changing the way Australia does business.

Many are already enjoying the benefits of remote working, easier collaboration and access to new customers that the nbn network can deliver, while others are eager (some would say, champing at the bit) to discover the differences Australia’s biggest infrastructure project can bring.

If you’re a business owner, make sure to carefully investigate your options early, as switching over may take time. Acting early will also mean that your business can take early advantage of everything that the nbn network has to offer.

nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under license.

To request more information about nbn plans from Telstra, talk to an expert. Book a call now [https://smarterbusiness.telstra.com.au/contact?product=nbn]    

Learn how to choose the right nbn plan for your business.
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