Growth Customer Experience Productivity Business IQ Trends Success Stories Tech Solutions Subscribe Tech Enquiry
Tech Solutions

4 small businesses talk NBN

Smarter Staff
Smarter Writer

This article has been written by the Smarter Business™ Staff Writers

Smarter Staff
Smarter Writer

This article has been written by the Smarter Business™ Staff Writers

Four businesses talk about the benefits of the NBN.

What are the business benefits of the National Broadband Network (NBN)? Telstra speaks with four small business owners to discover what has changed for them.

Chris Kasapis from CKAS Mechatronics

1. Wanted Streetwear

Fast, powerful data transfer

Owner Luke Dawson admits: “With my previous connections we had trouble with large email files and video conferencing. Now we have the NBN, we’ve got fast downloads and upload of email attachments.” The clothing retailer uses phones, email, video conferencing and EFTPOS. Real-time, reliable, video conferencing has allowed Luke to confer with his website developers on the other side of Australia and to easily communicate with his overseas suppliers, as is sending large files. A pleasant surprise happened when the NBN arrived at the door of this clothing retailer – a decrease in costs!

Location: Launceston, Tasmania

2. Matchbox Townsville

Simultaneous use, fast downloads 

“The NBN has increased the speed with which we can do things. If we’re downloading a document it’s almost instantaneous. We never have to wait for anything to upload or download and we never have to wait for someone to finish something before we can start something else,” says homeware business manager and owner, Linda Daniels. The business uses EFTPOS and a POS system, which connects to the server at head office to update stock. With their previous ADSL2 connection only one person could be on the internet, since the NBN, sourcing a product through the POS system is simple and fast.

Location: Townsville, Queensland

3. CKAS Mechatronics

A reliable communication stalwart

“Since being connected to Telstra on the NBN we have already been able to use new applications, such as real-time desktop sharing, allowing better collaboration, support and training for our employees, says managing director, Chris Kasapis. An important facet of a flight and driving simulator business is having super-fast data speed. A concern for businesses adopting the NBN can be the downtime. Telstra, in partnership with NBN Co, takes steps to ensure the transition is as simple as possible. “The installation was seamless – fast and with little downtime,” says Chris. “And the cost of moving to the NBN was the same as what we were paying before, if not lower.”

Location: Tullamarine, Victoria

4. Greens Beach Takeaway and Family Store

A big boost to productivity

“We always need to be online,” says co-owner Neville Stewart. The business relies on and needs constant, consistent internet for its point of sale (POS) system and the serious web browsing that is needed to source souvenirs. Browsing e-commerce sites to source souvenirs is now a breeze. Since switching to the NBN about a year ago, productivity has improved. “Before the NBN, if we were looking through 30 pages of stock it would really slow up – now it refreshes to a new page quickly. It’s faster and has broadened the number of suppliers we can look at in a reasonable timeframe,” says Neville.

Location: Northern tip of Tasmania

Download your guide to the NBN here.
Find Out More

Indigenous community members participate in a BIG hART project.
Success Stories
Success Stories
The power of hART

2018 Tasmanian of the Year Scott Rankin developed an innovative community-based arts model combining creativity with social justice. He tells Lachlan Colquhoun how he’s using i...

Andrea Mason laughing while standing behind a Telstra Business Women’s Awards podium.
Success Stories
Success Stories
Share Your Story to Inspire Others with Your Achievements

For Andrea Mason, sharing her wealth of knowledge and specialised experience within remote Aboriginal communities allowed for new opportunities and positive reflection. A formi...

Belinda Tumbers holding her Telstra Business Women’s Award in 2017.
Success Stories
Success Stories
Driving Diversity in the Workplace

“Businesses need to have females who are strong role models to mentor other women coming through,” says Belinda Tumbers, managing director of Kellogg’s Australia and New Zealan...

Envato Co- Founder Cyan Ta’eed accepting her 2015 Telstra Business Women Award
Success Stories
Success Stories
To Achieve Success Be Prepared to Fail

Refusing to be discouraged by her previous failed business attempts, Ta’eed instead learned from them. As a result, the former Telstra Business Women’s Awards winner and co-fou...