With a workforce distributed across 45 countries, it’s not surprising that Automattic chose to focus on improving remote and mobile productivity instead of in-office processes and wired-in technologies.
With more and more companies experimenting with telecommuting and mobile workflows, we might eventually see the traditional office begin to shrink in size and – in some cases – become unnecessary altogether.
Of course, there are many challenges with working in this way: ensuring every member of the team stays in sync with everyone else; maintaining consistency and quality; collaborating to share their experience and skills; and building that camaraderie that can fuel the best teams. Yet there are many technologies and apps that are capable of transforming these challenges into opportunities: messenger apps like Slack or Yammer, collaborative software such as Microsoft Office 365, cloud-based file management services like Box or OneDrive.
And then there’s the challenge of organising work schedules, allocating tasks and monitoring productivity with field-based teams, without requiring employees to report in person to a central location.
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The tow truck industry is just one example of an industry that is being transformed. Queensland-based Tow.com.au has used mobile tech to create a very different business model capable of managing tow trucks across the entire state.