Growth Customer Experience Productivity Business IQ Trends Success Stories Tech Solutions Subscribe Tech Enquiry
Tech Solutions

Getting DB Results from Office 365

Smarter Staff
Smarter Writer

This article has been written by the Smarter Business™ Staff Writers

Smarter Staff
Smarter Writer

This article has been written by the Smarter Business™ Staff Writers

For Melbourne-based DB Results, Microsoft Office 365 allowed them to overhaul their communication to make themselves more efficient with happier clients.

DB Results is a business-consulting firm in Melbourne, with staff operating throughout Australia and Asia. Growing demand for their expertise in technology and operations advice meant the business was seeing strong growth, but as the business grew, its delivery infrastructure struggled.

The management team decided that it was time to either expand its own systems, or choose something smart and scalable that could grow as the business did.

The solution was an IT and communications strategy that helped them to improve their team collaboration and customer responsiveness on an international scale, using Microsoft® Office 365. 

DB Results - Office 365 Case Study

Making streamlining simple

Their implementation of Office 365 from Telstra was a straightforward process that was implemented across the entire business, enabling them to effectively manage a growth rate of five to 10 people per week by adding them into the database as needed and managing the staff lists in house.

The upside for DB Results, aside from helping to manage demand from clients seamlessly, was that they achieved this without a big capital investment or increasing pressure on an aging in-house IT infrastructure due the scalability of the solution. 

Office 365 meant that staff operating remotely to the business can easily keep up to date on projects and in contact with other staff members as needed.

The connected nature of Office 365 means staff are able to work effectively when sharing documents and keep important spreadsheets up to date. Backups and cloud storage help keep these documents safe and secure if anything should happen to the internal network.

The results

After the upgrade, all DB Results staff now have access to the tools they need to collaborate effectively online, helping to increase their responsiveness and professionalism with both current and potential customers.

With video meetings and easy sharing of documents, DB Results have also been able to streamline the ongoing management of the new employee process for a consistent monthly cost that scales as the business does. The result is a leaner and more efficient business that can adapt to change more effectively than ever.

DB Results used Office 365 to streamline their business.

Find out how it can help your business.

Find Out More

Cyber security firm, Penten, celebrates winning the 2018 Telstra Business of the Year Award.
Success Stories
Success Stories
Prevention through deception Penten’s recipe for success

Canberra-based cyber security company, Penten, is the 2018 Telstra Australian Business of the Year. The business uses cyber deception strategies to protect Australian governmen...

Simon Rowe, the founder of Sleepbus want to develop a new mobile shelter specifically for women.
Success Stories
Success Stories
Sleepbus a first stop on the road to a better life for the homeless

It’s not okay for women fleeing domestic violence to have to sleep rough, and Sleepbus founder, Simon Rowe, plans to launch a new women’s shelter in Melbourne to provide them w...

woman working on laptop amongst clothes racks
Trends
Is your business nbn™ ready? Take the quiz

Getting ready for the nbn™ network is simpler than you might think. Test your knowledge and learn more about what to expect with the Smarter Business national broadband network...

a low angle of a man looking away into the distance in front of a trailer and a dog sitting next to him
Tech Solutions
Tech Solutions
Escape the rat race with the nbn™

Accessing nbn™ with Telstra, the editor of Time to Roam can now work from his north coast farm, with a business manager in Lismore and the designer in Sydney. Time to Roam has ...