Growth Customer Experience Productivity Business IQ Trends Success Stories Tech Solutions Subscribe Tech Enquiry
Smarter Staff
Smarter Writer

This article has been written by the Smarter Business™ Staff Writers

Smarter Staff
Smarter Writer

This article has been written by the Smarter Business™ Staff Writers

Telstra helped Southern Cross Truck Rentals update their old phone system to a state of the art business solution, cutting call costs and ensuring a much more reliable service.

southern cross truck rentals

The Telstra Solution

“We approached Telstra to provide us with a solution, and they made it really simple for us. Our local Telstra Business Centre was able to identify our key business drivers and customise a call handling solution to help drive efficiency across the business. Now we are able to take advantage of free internal calls between our networked locations and also receive included Local and National calls and free calls to our company fleet of mobiles as part of our package.”

The Ericsson-LG iPECS Telstra Business System is feature packed and is future ready for new technologies such as the National Broadband Network (NBN). It incorporates a number of business enhancing features, including built-in call centre capabilities, voicemail and a range of mobility features, essential in today’s competitive environment. 

Southern Cross Truck Rentals Use a Number of these Features Including:
  1. Phontage: Phontage SoftPhone, a complete end-user soft client providing a multimedia communication experience including video conferencing, peer to peer instant messaging and application and file sharing. 
  2. Mobile Extension: Linking their desktop phones to their mobiles to give workers a single contact number by allowing them to answer their extension number from either their desk or mobile phone.
  3. Teleworker: The Ericsson-LG Teleworker solution offers an integrated solution for remote offices, home based employees, and employees on the road to securely access the communication capabilities of head office.
Technology can be confronting, Telstra made it easy and the Ericsson-LG Telstra Business System has provided many benefits to our business.

- LEANNE CRAWFORD, SOUTHERN CROSS TRUCK RENTALS
Build a Better Communications Solution

Whether you need to expand, relocate or upgrade your phone systems, we can develop and deliver a solution that’s tailored to the way you do business.

  1. Pick the Hardware for Your Business
    We have one of the largest ranges of fully featured business phone systems from the world’s leading manufacturers, so we’re sure we’ll have the perfect solution for your requirements. Speak with a specialist at your local business system accredited store or Telstra Business Centre to find a phone system tailored to the way you do business.
  2. Add On Extras
    - Video Conferencing
    The latest HD video technology helps to bring people together, and increases your efficiency by saving travel time and costs.
    - Professional services
    Use our skills and experience to deploy and integrate the right phone system and technology for your business.
    - Integrated Communications
    Use a range of integration applications to connect on any device or platform, keeping your team on top of their workload.
    - SIP Connect
    Use the latest IP Calling technology to converge all your voice and data traffic onto the Telstra.
  3. Choose Your Plan
    Your business calling patterns and communication expenses will be thoroughly analysed before we recommend a plan that is perfectly tailored for you. 
  4. Select Your Maintenance
    Whichever maintenance level you choose, technical support can be reached 24/7 to ensure everything runs smoothly.
  5. Pick Your Payment Option
    Purchase outright, choose from our 12 or 24 month repayment options, or enter into a rental or finance lease agreement and get all your charges on a single Telstra bill.
Take your business to a new level of efficiency.

Click this link for more information on Telstra Business Systems.

Find Out More

Indigenous community members participate in a BIG hART project.
Success Stories
Success Stories
The power of hART

2018 Tasmanian of the Year Scott Rankin developed an innovative community-based arts model combining creativity with social justice. He tells Lachlan Colquhoun how he’s using i...

Andrea Mason laughing while standing behind a Telstra Business Women’s Awards podium.
Success Stories
Success Stories
Share Your Story to Inspire Others with Your Achievements

For Andrea Mason, sharing her wealth of knowledge and specialised experience within remote Aboriginal communities allowed for new opportunities and positive reflection. A formi...

Belinda Tumbers holding her Telstra Business Women’s Award in 2017.
Success Stories
Success Stories
Driving Diversity in the Workplace

“Businesses need to have females who are strong role models to mentor other women coming through,” says Belinda Tumbers, managing director of Kellogg’s Australia and New Zealan...

Envato Co- Founder Cyan Ta’eed accepting her 2015 Telstra Business Women Award
Success Stories
Success Stories
To Achieve Success Be Prepared to Fail

Refusing to be discouraged by her previous failed business attempts, Ta’eed instead learned from them. As a result, the former Telstra Business Women’s Awards winner and co-fou...