Growth Customer Experience Productivity Business IQ Trends Success Stories Tech Solutions Awards Business Tools Subscribe Tech Enquiry
Tech Solutions

Microsoft® dynamics 365 customer experience insight and tools

Smarter Staff
Smarter Writer

This article has been written by the Smarter Business™ Staff Writers

Smarter Staff
Smarter Writer

This article has been written by the Smarter Business™ Staff Writers

Microsoft® Dynamics 365 is a Customer Relationship Management (CRM) application, hosted by Microsoft, which provides essential customer insights for your business.

Help drive the customer experience by unlocking data from purchase histories, social media statements, demographics, transactions and interactions. Give your sales team role-specific insights and access to consumer data across multiple devices and applications, to build personalised customer relationships.    

Learn more about Microsoft® Dynamics 365
Book a Tech Enquiry

Woman stressed at desk
Tech Solutions
Tech Solutions
When your tech fails

Technology is so important to a modern small business that even the smallest IT glitch can have enormous consequences. But there are ways to minimise – and even avoid – the dam...

e-commerce_sales
Customer Experience
Customer Experience
Four ways to prepare your business for e-commerce sales

Customers love finding bargains online – no surprises there. But in recent years, digital sales events such as Click Frenzy, Black Friday and Cyber Monday have had a real impac...

Avoid phishing threats
Tech Solutions
Tech Solutions
How to identify, avoid and recover from a phishing attack

Getting snagged by a phishing scam is never pleasant. It usually involves a cybercriminal using emails, texts, social media or phone calls to lure someone into handing over sen...

Diagram of Virtual Private Network
Business IQ
Business IQ
What is a VPN and do you need one?

If regular news of high-profile cyber-attacks across the world teaches us anything, it’s that every business, regardless of size, needs to take its security more seriously. T...