Growth Customer Experience Productivity Business IQ Trends Success Stories Tech Solutions Subscribe Tech Enquiry
Tech Solutions

Microsoft® dynamics 365 customer experience insight and tools

Smarter Staff
Smarter Writer

This article has been written by the Smarter Business™ Staff Writers

Smarter Staff
Smarter Writer

This article has been written by the Smarter Business™ Staff Writers

Microsoft® Dynamics 365 is a Customer Relationship Management (CRM) application, hosted by Microsoft, which provides essential customer insights for your business.

Help drive the customer experience by unlocking data from purchase histories, social media statements, demographics, transactions and interactions. Give your sales team role-specific insights and access to consumer data across multiple devices and applications, to build personalised customer relationships.    

Learn more about Microsoft® Dynamics 365
Book a Tech Enquiry

5-minute fixes for your cyber security
Business IQ
Business IQ
5-minute fixes for your cyber security

Safeguarding your business requires an approach that is tailored to your needs. This takes an investment of time and money, and assistance from people with the right knowledge ...

A man typing a credit card number into a laptop.
Business IQ
Business IQ
Cyber security: A failure to plan is a plan to fail

How prepared are you when it comes to your businesses’ cyber security? These days we aren’t just protecting against viruses, but against hackers, identity fraud, data theft and...

Two workers in a security call centre looking at a series of computers.
Tech Solutions
Tech Solutions
Protecting your business with tech

Running a business now means protecting yourself, your assets and your store. Telstra’s business grade solution is Business Protect, to help keep your business safe. More than ...

Cyber security firm, Penten, celebrates winning the 2018 Telstra Business of the Year Award.
Success Stories
Success Stories
Prevention through deception Penten’s recipe for success

Canberra-based cyber security company, Penten, is the 2018 Telstra Australian Business of the Year. The business uses cyber deception strategies to protect Australian governmen...