Growth Customer Experience Productivity Business IQ Trends Success Stories Tech Solutions Awards Business Tools Subscribe Tech Enquiry
Tech Solutions

How to streamline business movements with technology

Smarter Staff
Smarter Writer

This article has been written by the Smarter Business™ Staff Writers

Smarter Staff
Smarter Writer

This article has been written by the Smarter Business™ Staff Writers

GeoOp helped Fiedler Brothers Plumbing streamline their team and reduce paper-based processes.

No matter the trade you’re in, paperwork and filing is a necessary chore. And for Fiedler Brothers Plumbing, it was no different: Admin was piling up yet there was no time to do it. They needed a solution – something that was easy to implement without breaking the bank.

Fiedler Brothers Plumbing invested in a set of connected tablets that their team could use while onsite. Each tablet can be controlled by management at head office creating a network of communication. Tradesmen can also take photos of jobs, helping show progress, issues and the finished product.

Fiedler Brothers Plumbing - GeoOp Case Study - Telstra Business

Get the job done

Todd Fiedler fitted each tablet with GeoOp™– a mobile app which simplifies staff and management jobs thanks to a shared mobile data plan.

GeoOp allows business owners who work with mobile workforces to manage their team centrally. Staff members can also choose new jobs based on location, and get directions to help them get there on time.

To save time, GeoOp tracks parts and invoices, meaning staff can make decisions and site to keep work flowing.

More work, less stress

Actioning quotes, attending plumbing emergencies and accepting new jobs is easier with GeoOp. It tracks incoming jobs and outgoing costs, so the distribution of work is simple and efficient. As a new job comes in, it can be assigned to any one of the offsite tradesmen – it helps the employees work autonomously and productively.

Integral to any business, GeoOp helps keep the boss connected to the wider team. And for Todd Fiedler, he needs to be kept in the loop. His tradesmen can check in as jobs progress, plus they can take photos and attach them to jobs in the app.

From parts to tools, every job is different. GeoOp helps tradesmen communicate with head office to check supplies and costs of materials.

With more time to manage the business, and less time sorting through invoices, contracts and receipts, Todd Fiedler is now able to spend more time growing his business.

GeoOp can keep your staff on the same page.

Make your staff more efficient with GeoOp.

Find Out More

Woman stressed at desk
Tech Solutions
Tech Solutions
When your tech fails

Technology is so important to a modern small business that even the smallest IT glitch can have enormous consequences. But there are ways to minimise – and even avoid – the dam...

e-commerce_sales
Customer Experience
Customer Experience
Four ways to prepare your business for e-commerce sales

Customers love finding bargains online – no surprises there. But in recent years, digital sales events such as Click Frenzy, Black Friday and Cyber Monday have had a real impac...

Avoid phishing threats
Tech Solutions
Tech Solutions
How to identify, avoid and recover from a phishing attack

Getting snagged by a phishing scam is never pleasant. It usually involves a cybercriminal using emails, texts, social media or phone calls to lure someone into handing over sen...

Diagram of Virtual Private Network
Business IQ
Business IQ
What is a VPN and do you need one?

If regular news of high-profile cyber-attacks across the world teaches us anything, it’s that every business, regardless of size, needs to take its security more seriously. T...