Tech Solutions

How to streamline business movements with technology

Adam Turner
Technology Journalist

Adam Turner is a Sydney Morning Herald senior technology columnist who has been writing about the challenges facing Australian business for more than a decade

Adam Turner
Technology Journalist

Adam Turner is a Sydney Morning Herald senior technology columnist who has been writing about the challenges facing Australian business for more than a decade

GeoOp helped Fiedler Brothers Plumbing streamline their team and reduce paper-based processes.

No matter the trade you’re in, paperwork and filing is a necessary chore. And for Fiedler Brothers Plumbing, it was no different: Admin was piling up yet there was no time to do it. They needed a solution – something that was easy to implement without breaking the bank.

Fiedler Brothers Plumbing invested in a set of connected tablets that their team could use while onsite. Each tablet can be controlled by management at head office creating a network of communication. Tradesmen can also take photos of jobs, helping show progress, issues and the finished product.

Fiedler Brothers Plumbing - GeoOp Case Study - Telstra Business

Get the job done

Todd Fiedler fitted each tablet with GeoOp™– a mobile app which simplifies staff and management jobs thanks to a shared mobile data plan.

GeoOp allows business owners who work with mobile workforces to manage their team centrally. Staff members can also choose new jobs based on location, and get directions to help them get there on time.

To save time, GeoOp tracks parts and invoices, meaning staff can make decisions and site to keep work flowing.

More work, less stress

Actioning quotes, attending plumbing emergencies and accepting new jobs is easier with GeoOp. It tracks incoming jobs and outgoing costs, so the distribution of work is simple and efficient. As a new job comes in, it can be assigned to any one of the offsite tradesmen – it helps the employees work autonomously and productively.

Integral to any business, GeoOp helps keep the boss connected to the wider team. And for Todd Fiedler, he needs to be kept in the loop. His tradesmen can check in as jobs progress, plus they can take photos and attach them to jobs in the app.

From parts to tools, every job is different. GeoOp helps tradesmen communicate with head office to check supplies and costs of materials.

With more time to manage the business, and less time sorting through invoices, contracts and receipts, Todd Fiedler is now able to spend more time growing his business.

GeoOp can keep your staff on the same page.

Make your staff more efficient with GeoOp.

Find Out More

Related News

Mobile device displaying the Amazon logo
Customer Experience
Customer Experience
Amazon will change Australian retail – but will it be good for you?

Digital futurist Jeffrey Cole shares insights from his research into online and bricks-and-mortar retail with Stuart Ridley.  At first glance, Australia’s land mass presents ma...

Dark-haired woman working at laptop.
Tech Solutions
Tech Solutions
What to look for when choosing an internet provider

Not all internet service providers (ISPs) are created equal. Some can be hit and miss when it comes to customer service while others might not meet the mark in the speed depart...

Violet Roumeliotis, 2017 Telstra  Australian Business Woman of the Year Award.
Success Stories
Success Stories
Refugee advocate is named 2017 Telstra Australian Business Woman of the Year

Violet Roumeliotis, Chief Executive Officer of not-for-profit Settlement Services International Limited (SSI), is the 2017 Telstra Australian Business Woman of the Year, announ...

A woman using her laptop and phone in a shop.
Tech Solutions
Tech Solutions
Get to the nbn™ network starting line in great shape

Even if it may still be some time before the nbn network is available in your neighbourhood, planning now can mean a hassle-free switch over when it happens. When the nbn™ netw...