Growth Customer Experience Productivity Business IQ Trends Success Stories Tech Solutions Awards Business Tools Subscribe Tech Enquiry
Success Stories

Fledgling BoldB takes out Etsy Design Award

Tiffany Loh
Smarter Writer

Tiffany Loh is the Smarter Business™ & News and Digital Editor, with varied writing experience always looking for a unique story

Tiffany Loh
Smarter Writer

Tiffany Loh is the Smarter Business™ & News and Digital Editor, with varied writing experience always looking for a unique story

Industrial designer Britta Boeckmann believes you can turn your passion into profit with a strong digital strategy and some major goal setting.

Hailing from the Saxony region of northern Germany, Boeckmann moved to Brunswick, Melbourne in 2013. The following January she began selling her distinctive range of jewellery,  which combines native woods with colourful resins.

From a standing start, Boeckmann’s brand BoldB quickly established a committed fan base online as well as stockists in the USA, Japan and Hong Kong. The talented and ambitious designer was even announced the inaugural winner at the 2014 Etsy Australian Design Awards in the Fashion and Accessories category.

Tiffany Loh sat down with Boeckmann to ask her what she learned in her first successful year as a jewellery designer and retailer.

Jewellery designer Britta Boeckmann in her studio

Turn your passion into profit

“I studied industrial design in Germany but it was an internship in England that sparked my interest in jewellery. When I came to Australia, my partner and I started off in Wangaratta in regional Victoria and it was there I discovered a passion for working hands-on with Australian timbers,” said says Boeckmann.

 “Originally, I hoped to just earn some extra money with handmade wooden products and there was no intent to make a living out of it.”

 However, just 10 months later, Boeckmann was working full-time on her business with her very own workshop and selling to customers and stockists all over the world! In this highly competitive yet potentially lucrative digital age, that’s the kind of rapid growth every new small business owner or startup dreams about.

 “It was such an honour to be recognised at the Etsy Design Awards alongside some of the country’s most talented designers. Never in my wildest dreams did I think my hobby would lead to this kind of recognition.”

Set achievable goals    

“I had been working at a big shared workshop so my first big goal was to create my own space which would mean I could do my jewellery making at a time that suited me. In April 2014, four months after I began selling my jewellery, I had achieved this aim,” she says.    

Put your best face forward

Boeckmann engaged a business and digital strategy with a focus on customer engagement through some of the world’s favourite social media and content sharing platforms.

 “Facebook, Instagram and Pinterest are really useful online tools, but if you want to grow awareness of your brand you have to constantly engage with your customers. I regularly upload interesting content such as new images and products. For handmade work it is important to tell a story to make your work stand out from others,” she says.

 “Something that I’ve learnt selling online is the importance to have high-quality photographs. This makes potential customers feel more comfortable buying products which they haven’t been able to touch and hold like they would in a shop.”

Stick to your craft – Get experts to help with the rest

“At this point, I don’t have any business loans and my expenses are minimal. The only investment is my time. While I don’t plan to grow my business by having investors I am looking at outsourcing some activities, such as packaging and PR. I want to concentrate on my area of expertise which is the artistic work. In fact, I don’t think I could let anyone else do the hands-on side of things. I guess it would be like a painter not wanting others to paint their pictures!”

 Create a digital strategy that works for your business.

 Discover Telstra Smarter Business Tools

Looking to improve your business with the right tools?

Discover resources, reports and insights to help you achieve your goals.

Find out more

Dave Macdonald and Annette Kaitinis of Scoot Boot
Growth
Growth
Annette Kaitinis: growing a business means knowing when to trot, canter, and gallop

Annette Kaitinis and Dave Macdonald have taken their small business with a big idea from Tasmania to the world. After just four short years, they're reaching international mark...

Charmaine Saunders of Mainie in store holding a traditional Indigenous-inspired garment.
Growth
Growth
Culture meets commerce: These Indigenous businesses are embracing both

These four Indigenous businesses – NAISDA, Purple House, Bush Medijina, and Mainie – combine commerce and culture. Find out how business works for people by Telstra Smarter Bus...

A photo of a woman from behind working at an office desk
Business IQ
Business IQ
How to empower staff and protect data security

Your cyber security is only as strong as its weakest link and that weak link is often the human element. Cyber security is a human problem. That’s why it is critical to invest...

A large amount of multi-coloured post-it notes lying in a large pile on a white floor.
Productivity
Productivity
How to multi-task and do what matters

As a busy business owner, it’s tempting to try juggling all the balls at once in order to get things done. But using the right technologies and processes – not constantly multi...