The growth in digital channels (and devices!) has helped drive momentum for video, and it’s likely to get bigger. Consumer internet video traffic will comprise 80 per cent of all consumer traffic by 2019, up from 64 per cent in 2014, according to research commissioned by US computer giant Cisco.
“We are all time poor and we all have smartphones in our pockets,” says Nigel Abbott, whose Sydney-based business, Rippling, produces and distributes videos for business. “Video is such an excellent medium to deliver any message, and whether that is advertorial, educational or brand awareness, it really is becoming part of our everyday lives.”
Abbott has identified more than 40 ways small and medium-sized enterprises (SMEs) can use video content. These range from straight brand advertising to product reviews and demonstrations, or training videos and client testimonials. “The place to start is to look at the customer’s pathway to a purchase,” he says. “If you look at that, then you realise there are different stops along the way, and that can drive the type of content you create.”
The number of platforms for video is also increasing. Instagram, which built its business on still photography, now supports videos of up to 60 seconds. Facebook rolled out Livestream earlier this year, allowing users to broadcast a live video instead of the usual text or link update. Videos are also becoming more common on professional networking site LinkedIn. And remember, as long as you have a compatible smartphone and a tripod, the potential for high quality video might be sitting in the palm of your hand.
“All the changes in infrastructure and social media have enabled this new video wave,” observes Abbott. “And it works so well because our brains are so directly aligned to vision, audio and motion that it is like our preferred language now.”
So if you’re wondering how video could work for your business, here are 10 ways Abbott has pinpointed:
- Video customer testimonials
- Man-in-the-street interviews (Vox pops)
- Customer presentations
- Product demonstrations
- Employee orientation
- Video press releases
- Website FAQ video
- Product and service infotorial
- Visual stories (explainers)
- Training video