Snare believes the following points are crucial:
- Put structures and systems in place behind the scenes that allow things to run seamlessly. “For us, this stems from having a board of directors, through to executive management, senior management and our innovations committee,” he previously said about PPM.
- “Initially it was just Brendan and I bouncing ideas off each other. We now seek advice from third parties, such as industry peers, legal advisers or accountants.”
- Provide a workplace where staff can grow, be nurtured, and be unthreatened to achieve their maximum potential.
"There was a period when we didn’t make money. That all turned around when we won the Telstra Business Award. Six months prior to that we’d only taken on one new client, and three months after the Awards, we’d almost doubled our client base."
Snare believes that the effective use of technology in business is crucial, while harnessing the latest communications and business tech was key to the company’s success. PPM was an early adopter of smartphones for all staff, and quickly began to use cloud computing to let people work their own hours from a location of their choice.
Of course, industry validation in the form of a high-profile award from the Telstra Business Awards has also helpedlike the Telstra Business Award also helped.
A new beginning
In 2014 PPM was acquired by the London Stock Exchange and FTSE 250 listed company, RPS Group. In the same year Snare was recognised as the Australian Institute of Management Owner Manager of the Year for his business achievements with the company. He is now Managing Director of Arrow Projects, a dynamic and innovative Indigenous enterprise that delivers project management services to private and government clients.