Business IQ

A commitment to nailing the little details often defines the most successful businesses. Brush up on your business intelligence with Smarter’s guides, how-tos and tech advice, making sure your business never skips a step or misses a trick on the way towards your goals.

Business IQ
Business IQ
Why your business needs an IT service delivery model

Each month, Cross Words invites a business brain or digital doyen to step onto the Smarter Business Ideas soapbox and share the big hot button topic or issue that has them all...

Business IQ
Business IQ
Andre Agassi on business: Know your competition

Whether on centre court or in the boardroom, success or failure often relies on just how much you have studied and analysed your competition. No-one knows this better than Andr...

Business IQ
Business IQ

What is a VPN and do I need one?

If the high-profile cyber-attacks on the likes of Target and Sony teach us anything, it’s that every business, regardless of size, needs to take its security more seriously.

Business IQ
Business IQ
Why your business needs an IT service delivery model

Each month, Cross Words invites a business brain or digital doyen to step onto the Smarter Business Ideas soapbox and share the big hot button topic or issue that has them all...

Business IQ
Business IQ
Andre Agassi on business: Know your competition

Whether on centre court or in the boardroom, success or failure often relies on just how much you have studied and analysed your competition. No-one knows this better than Andr...

Business IQ
Business IQ
Cloud busting: Business continuity myths debunked

We’ve all lost data. And it hurts. Even worse is having to explain the loss to the other people affected– your team, your business partners and your customers.

Business IQ
Business IQ
How to test your business continuity strategy

Not everyone tests that plan before they have to use it. Instead, they find out the hard way that their contingency plans don’t work.

Business IQ
Business IQ
The five W's of data back-up

For all businesses, failing to back-up data can have horrendous consequences.

Business IQ
Business IQ
Building your cloud continuity case

Did you know… one in three Australian organisations has experienced a major disruption?

Business IQ
Business IQ
Whistle a happy tune to improve cyber-security

Take a few simple and practical precautions to improve the cyber-security of your business.

Business IQ
Business IQ
Striking the right balance in your business

"Camilla Franks says success comes from an unconventional mindset."

Business IQ
Business IQ
Understanding analytics

"While technology has opened multiple new avenues for creative agencies, allowing marketers and businesses alike to explore new ways to get their message to the people, it’s al...

Business IQ
Business IQ
Why modern finance needs to think security

Malicious hacking, data leaks and electronic fraud are an all-too-common occurence in this digital age. So how can the financial services industry prevent sensitive client info...

Business IQ
Business IQ
The seven cyber crimes you need to know about

With great connectivity comes great opportunity – for your business and for the cybercriminals. We look at the seven types of cyber crime you should be aware of in 2016.

Business IQ
Business IQ
Breaking down the Telstra Cyber Security Report 2016

Every year the Telstra Cyber Security report looks at the most pressing security issues facing Australian businesses today – from the smallest corner stores to the biggest high...

Business IQ
Business IQ
Cyber security: A failure to plan is a plan to fail

How prepared are you when it comes to your businesses’ cyber security? These days we aren’t just protecting against viruses, but against hackers, identity fraud, data theft and...

Business IQ
Business IQ
How to empower staff and protect data security

Your cyber security is only as strong as its weakest link and that weak link is often the human element – even if your staff have the best of intentions. That’s why it is criti...

Business IQ
Business IQ
What's on your desk? Virginia Martin

From a small shop in Melbourne’s historic Curtin House to stores across Australia, fashion designer Virginia Martin is creating much more than desire with her sophisticated clo...

Business IQ
Business IQ
Can innovative tech sharpen your business

As a small business owner you may often feel you're flying solo, but the local knowledge available at Telstra Business Centres may help you knock over some business challenges.

Business IQ
Business IQ
Tis the season to beware of the scammer

The competition watchdog is warning that it expects a spike in telephone and online fraud activity over the holiday season as scammers try to cash in on the Christmas spirit.

Business IQ
Business IQ
5 Secrets to Branson's success

Richard Branson is a business visionary and market leader. He’s also made a lot of mistakes. Here are five lessons business owners can learn.

Business IQ
Business IQ
Success of the Agile

At Telstra’s Vantage conference in September, Principal Management Consultant Jesper Lowgren talked about why businesses need to stay nimble and remember their ‘dot’.

Business IQ
Business IQ
Lessons from the US presidential campaigns

The current presidential campaigns in the United States are driving much of the media conversation globally. So what can businesses take away from the race for the highest offi...

Business IQ
Business IQ
Navigating business insurance

The right insurance is essential for every small business, but understanding what you need can be difficult. Alexandra Cain speaks to Advisor Director at Weath Planning Partner...

Business IQ
Business IQ
What's on your desk? Penny Locaso

For former Shell executive Penny Locaso, the future of business is in collaboration. And when it comes to her office, it’s all about creating positive energy that’ll feed into ...

Business IQ
Business IQ
Top 5 inspirational people you need to follow

From entrepreneurs to marketing gurus, the world of social media is full of inspiring wisdom you really can't ignore.

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Business IQ
7 surprising things every business owner should do before they retire

Jeff Haden explores a few things you should tick off your business bucket list – from making a leap of faith to making a difference.

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Business IQ
Overcoming the 5 business success killers

It’s important to learn from others’ mistakes. Jason Cunningham reflects on two decades of experience to identify the common pitfalls and what to watch out for.

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Business IQ
Mobile banking security: It's more than just trust

Generation X and Y are willing to adopt technology when it comes to financial institutions, but technology will be important in ensuring the sector doesn’t take trust for grant...

Business IQ
Business IQ
Can innovation be bought?

Everybody wants to be “innovative”, but is it possible for innovation to come in a package? Or can it be built into people and process?

Business IQ
Business IQ
At the top of her game: Leeanne Grantham

From a national basketball star to the boardroom, Leeanne Grantham’s been at the top of Aussie sport for more than two decades. Here she shares her lessons for Aussie business.

Business IQ
Business IQ
Triangl: Swimming in the deep end

Triangl's co-founder Erin Deering proves business and pleasure can mix.

Business IQ
Business IQ
Technology: The most important fashion trend of the decade

Although technology and fashion have come together previously with fads like the 80s Walkman and 00s iPod, technofashion is far more prevalent and having a much greater effect ...

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Business IQ
Why collaboration drives NFPs

For businesses looking to get involved with or establish a not-for-profit (NFP), mentor Janine Garner says the key is to find collaborators who know things you don’t, writes Yv...

Business IQ
Business IQ
What AFL players can teach small businesses

There's a lot to learn from team sports - a focus on teamwork, working together and dedication, among many others. As we approach finals season, Jeff Haden takes a look at what...

Business IQ
Business IQ
15 Tips to build a better business

Australian industry leaders keep you up-to-date with what you need to do this quarter.

Business IQ
Business IQ
What can the Greek crisis teach Aussie business?

The challenges being faced by Greece at the moment may not have a direct impact on Aussie business, but there’s a lot to be learned from their situation.

Business IQ
Business IQ
3 Things Steve Jobs got wrong that built his empire

For all his success, Steve Jobs also had his share of failures. But failure guided a lot of his success. Here’s three things that helped build his empire.

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Business IQ
Simple metrics your small business can't afford to ignore

Measuring how well your business is performing can be done a multitude of ways. Jeff Haden looks at the four that will show early signs of trouble, or indications of success.

Business IQ
Business IQ
How Mecca made it count

It’s been nearly 20 years since inception, and Mecca is still the “peacock” of the beauty field. We catch up with Jo Horgan to learn her secrets.

Business IQ
Business IQ
Management to do list

Tiffany Loh gets together Australian industry leaders to keep you up-to-date with what you need to do this quarter.

Business IQ
Business IQ
Why mobile matters: Google's new mobile optimisation rules

Your business' website could drop down the search rankings from smartphone web searches if you don't heed Google's warnings on mobile-friendly web design.

Business IQ
Business IQ
Me and my mentor: Dwayne Martens and Howard Barkhan

Dwayne Martens is the CEO of Amazonia. His mentor, Howard Barkhan, has experience in businesses, big and small.

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Business IQ
Risky business

Operating from Victoria’s second largest city, Geelong, with a second office in Werribee, Roderick Insurance Brokers delivers personal and corporate insurance services. Over th...

Business IQ
Business IQ
War stories: The boy least likely

How Peter Alexander is now the man everyone wants to sleep with.

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Business IQ
Trademark battles

What’s in a brand trademark? A lot of lawyers’ fees if you don’t get it right. Ross Greenwood looks at what works, and what doesn’t.

Business IQ
Business IQ
Protect yourself!

If you are self-employed and unsure about income protection insurance, read on. Effie Zahos reveals some of the options.

Business IQ
Business IQ
Charlie Arnott natural grass fed beef

Charlie Arnott’s family was famous for biscuits – now he’s branding biodynamic beef. Stuart Ridley catches up with him to talk business philosophy, rural areas and selling beef...

Business IQ
Business IQ
Smarter Business™ Issue 15

This month’s edition of Smarter Business™ brings you more tips, tech and expert advice, helping you run your business Smarter.

Business IQ
Business IQ
Fashionably smart: 5 fashion service brands that are smart on social

Strut your stuff on your social networks with help from Australia and New Zealand’s top fashion brands.

Business IQ
Business IQ
Podcasts to power your business

The internet holds all the knowledge of the human race, but how do you sort the wheat from the chaff? We’ve collated our favourite podcasts for SMBs.

Business IQ
Business IQ
The easy way to be as productive as Warren Buffett

For small businesses looking to maximise their productivity, Warren Buffett’s Two-List System can be revolutionary, and help business owners put their focus onto the things tha...

Business IQ
Business IQ
Must-have social media tools for SMEs

If you’re just starting out, hiring a full-time social media manager is probably a tad premature, but there are alternatives.

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Business IQ
How to halt company hacking

Software tools and techniques are all well and good, but educating yourself about risks and how to handle threats is what will really save you from cybercrime.

Business IQ
Business IQ
Tech investor Ashton Kutcher on innovation

Ashton Kutcher is most famous for his acting and high-profile relationships, but he is also a savvy technology investor with shares in Uber, Spotify, Airbnb, and more. Here he ...

Business IQ
Business IQ
Will tech win the war on shrinkage?

With anti-shoplifting and employee theft technology improving, Retailers have more options than ever before, but can some simple steps to improve the culture within the Retaile...

Business IQ
Business IQ
The biggest business blunders of 2014

More than half of Australian small and medium businesses have admitted to making a business mistake in the past year, according to new research released by Telstra.

Business IQ
Business IQ
How Patron built a billion-dollar business

Smarter’s News and Digital Editor Tiffany Loh sits down with Ilana Edelstein, co-creator of ultra-premium tequila Patrón and author of The Patrón Way to find out the challenges...

Business IQ
Business IQ
What would Google do? 9 Email rules that transform your inbox

In a new book How Google Works, Google executive chairman and former CEO Eric Schmidt and former Senior Vice President of Products Jonathan Rosenberg impart nine rules for emai...

Business IQ
Business IQ
How meditating changed the life of Origin Energy Chairman

What do Richard Branson, Oprah Winfrey, Kylie Kwong and Bill Ford Jr have in common? They all practice some kind of meditation. Even Rupert Murdoch has tweeted about his intere...

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Business IQ
Step up, or step down: Leadership lessons from Airbnb and Twitter

Airbnb and Twitter both came from nowhere in such a short space of time and offer some brilliant lessons in scaling up to achieve global supremacy. Though as Morris Kaplan expl...

Business IQ
Business IQ
Steer clear of net nasties this christmas

Think twice before opening that digital Christmas card or clicking on that festive looking link, internet security experts and consumer authorities warn.

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Business IQ
Surviving the wrecking ball: Learn from Steve Jobs and Alannah Hill to avoid failure now

At face value, you wouldn’t think tech icon Steve Jobs and Australian fashion designer Alannah Hill have much in common. But both have been hit hard by the business wrecking ba...

Business IQ
Business IQ
War stories: Maggie Beer's perfect recipe to small business success

It only took Maggie Beer 20 years to become an overnight success. Maggie Beer has been a staple in Australian households for many years, but it took a lot of work to get t...

Business IQ
Business IQ
Me and my mentor: Gary Ng

Gary Ng and Andrew Morello are two of the happiest people you’ll ever meet. Serendipity brought them together and although they’re from different backgrounds, the pair has forg...

Business IQ
Business IQ
8 Eye-opening books that will change the way you do business

Successful Australian entrepreneurs reveal the books they turn to when in search of management advice and Leadership tips.

Business IQ
Business IQ
Protect yourself against identity theft

Business owners are being warned to shred all confidential documents this National Identity Fraud Awareness Week.

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Business IQ
Consultants say big data is key to success, on any budget

Data science is big news, with many consultants promising big data holds all the answers to business success. Read on to find out how you can keep up, even if your budget is lo...

Business IQ
Business IQ
What Does The Competition Policy Review Mean For You?

The government has released its draft report today. Find out what the recommendations for your industry are.

Business IQ
Business IQ
Management to do list Q1 2014-15: What you need to know now

Australian industry leaders keep you up to date with what you need to do this quarter.

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Business IQ
Make Your Superannuation Super Fit

Superannuation contributions are often overlooked by Australia’s small business owners.

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Business IQ
Little data: What your customers might tell you (if you listen)

Big data has a little brother that should not be dismissed. Deborah Tarrant looks at the many benefits for business when customer little data is captured.

Business IQ
Business IQ
What I've Learned: Marion Grasby, Spice Queen

Marion Grasby saw a gap in the market and created her own line of quality Asian ingredients and recipes.

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Business IQ
Insights from the National Salary Survey 2014

The 2014 salary survey from the Australian Institute of Management (AIM) reveals smaller pay increases in the year ahead and less demand for permanent staff.

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Business IQ
2014 Federal Budget Creates Worries For Businesses

The 2014 federal budget has produced mixed feelings across industries, with manufacturers and wholesalers remaining positive and Retailers anticipating a sharp drop in sales, a...

Business IQ
Business IQ
3 Easy Steps To Protect Yourself From Heartbleed

How to protect yourself from Heartbleed - one of the biggest security threats in internet history.....

Business IQ
Business IQ
3 Tips To Successful Bootstrapping With GoGet

Bruce Jeffreys, co-founder of GoGet, shares his bootstrapping secrets.

Business IQ
Business IQ
Management to do list Q4 2013-14: What you need to know now

Australian industry leaders keep you up to date with what you need to do this quarter.

Business IQ
Business IQ
Ways To Kickstart Your Creativity

There are scientifically proven ways to train your brain to be more creative, at any time of day or night.

Business IQ
Business IQ
The 3 Ways RedBalloon Embraced Bootstrapping

Naomi Simson, Founding Director of RedBalloon, shares her bootstrapping secrets.

Business IQ
Business IQ
Top reads loved by 6 of the world's most influential leaders

We raid the bedside tables of the biggest and brightest in business to unlock their sources of motivation.

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Business IQ
Acquiring Good Business Sense

Adam Theobald, founder of Aussie startup and order-ahead app, Beat the Q whose service has processed more than 500,000 beverages and bought out one of the country’s most loved ...

Business IQ
Business IQ
10 Business Leaders You Need To Follow On Twitter

When it comes to advice in 140 characters or less, these business people lead the charge in tweeting.

Business IQ
Business IQ
Is your customer's data safe?

Whether it’s the local gym or a boutique Retailer it seems that today thousands of Australian businesses have become indifferent when it comes to collecting and warehousing vas...

Business IQ
Business IQ
On Point: 3 Tips For Success

When Michael Snare launched Point Project Management (PPM) with business partner Brendan Bilston in 2006, it was a calculated risk.

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Business IQ
Batten Down The Hatches: 5 Tips To Survive A PR Storm

Bad press does not discriminate among the size of a business – from a negative comment on Facebook to full-blown, damning headlines bad PR can happen to anyone. Here are some p...

Business IQ
Business IQ
Stronger Fraud Protection For Aussie Online Retailers Is A Welcome Change

PayPal has expanded its fraud protection program for online Retailers in Australia.

Business IQ
Business IQ
How To Build Your Own League Of Devoted Social Media Followers

Cameron Parker, Black Milk's head of marketing, shares his tips for growing your business just by using social media.

Business IQ
Business IQ
Need A Boost? 5 Easy Ways To Improve Your Cash Flow

You could get money flowing into your account faster with these tips from Effie Zahos.

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Business IQ
Unholy Union? Marriage And Money

Delaying getting married can have a surprising effect on your income, as Ross Greenwood discovers.

Business IQ
Business IQ
Do A Branson: The Pros And Cons Of Personal Branding

There’s a lot of talk about the concept of personal branding. We get excited about Richard Branson’s exploits - space travel, bikini girls and balloon races.

Business IQ
Business IQ
There's more to being SMART in the cloud

A minor car accident can often feel like a major hassle, especially given the three to five days your car can be off the road to repair even small damage.